This morning, within the framework of the Hospital Tour programme of the 24th Hospital Management Asia Conference (HMA 2025), an international delegation visited FV Hospital for a first-hand experience.

International delegates visiting FV Hospital

At the welcome reception, Ms Pham Thi Thanh Mai – Chief Executive Officer – and Dr Vu Truong Son, MD, MSc – Medical Director – gave an overview of FV’s history, development strategy, and outstanding achievements over the past 23 years. Their speeches emphasised FV’s patient-centred philosophy and its aspiration to become one of Asia’s leading hospitals.

CEO Ms Pham Thi Thanh Mai presenting FV’s history, development strategy, and key achievements

Joining the programme were also Mr Mohd Fazli Shuib – Director of Quality & Risk Management cum Head of Pharmacy – and Ms Lee Poh Lian – Director of Nursing. FV’s representatives elaborated on operational processes, the application of science and technology in hospital management, medical achievements in key specialties, and the hospital’s outstanding strengths in healthcare delivery.

Mr Mohd Fazli Shuib, Director of Quality & Risk Management and Head of Pharmacy welcoming the delegation

Following the presentations, the delegation toured several key areas of the hospital, including: Hy Vong Cancer Care Centre, Obstetrics & Gynaecology, Paediatrics and NICU, Operating Theatres & ICU, Delivery Rooms, Outpatient Clinics, Emergency Department, Diagnostic Imaging, Laboratory, and Blood Bank. At each department, delegates witnessed first-hand FV’s modern infrastructure, internationally standardised operations, and the professional spirit of its medical team.

Delegation touring FV’s key specialty departments

Many delegates expressed their admiration for FV’s welcoming environment, state-of-the-art equipment, and comprehensive patient care processes. Several delegates remarked that they were pleasantly surprised to find such a well-structured, professional international hospital in Vietnam, and conveyed their confidence in the potential of Vietnam’s healthcare sector on the regional map.

Delegates expressing admiration for FV’s welcoming environment and state-of-the-art facilities

During HMA 2025, two executives from Malaysia’s leading healthcare group – TMC Life Sciences Berhad (TMCLS), a member of Thomson Medical Group – also paid a private visit to FV Hospital. Dr Jean-Marcel Guillon, Chief Executive Officer of FV Hospital, highlighted FV’s past achievements and outlined its future development plans.

FV Hospital CEO Dr Jean-Marcel Guillon welcoming two delegates

The delegates – Dato’ Dr Adzuan Abdul Rahman, Group Chief Executive Officer of TMC Life Sciences Berhad, and Dr Siva Kumaran P. Jayaraman, Acting Chief Executive Officer of Thomson Hospital Kota Damansara (a TMCLS member) – expressed their admiration for FV’s operations and conveyed their hopes that the visit would pave the way for further professional collaboration among Thomson Medical Group’s members.

Delegates from TMC Life Sciences Berhad and Thomson Hospital Kota Damansara with FV Hospital’s leadership team

As an international multi-specialty hospital, FV provides a full spectrum of services ranging from outpatient consultations, advanced diagnostics, inpatient care, and surgery to modern interventional techniques. Specialised centres – including Oncology, Cardiology, Neurosurgery, Obstetrics & Gynaecology, Orthopaedics, and Ophthalmology & Refractive Surgery – are well established, serving not only domestic patients but also attracting many from abroad.

The HMA 2025 delegation engaging with FV’s leadership and touring clinical departments to learn about FV’s modern infrastructure and internationally standardised operations

FV is the first hospital in Southern Vietnam to achieve Joint Commission International (JCI) accreditation for the fourth consecutive time. To make international-standard medical services more accessible, FV has introduced various pricing policies. Treatment fees are about 50% lower than those charged by hospitals of similar standards elsewhere in Southeast Asia. In addition, FV offers 100% coverage of inpatient costs under regulated health insurance schemes, helping to ease the financial burden on patients. This combination of clinical excellence, modern infrastructure, and patient-focused financial support has helped establish FV’s strong reputation over the past two decades

The HMA 2025 delegation with FV’s leadership taking a commemorative photo to mark the conclusion of the visit

The HMA 2025 delegation’s visit offered international delegates a genuine insight into FV’s capacity and services, further affirming the hospital’s position as a representative of Vietnam’s healthcare sector, which is increasingly integrating and reaching out to the world.