Despite living in central Vietnam, Mr Andre’s family members have chosen FV as their long-time trusted healthcare provider for regular medical check-ups and treatment. Ms T. T. K. Huong, Mr Andre’s wife, said: “Although we live far from Ho Chi Minh City, for nearly 15 years, my family has always placed its trust in FV and travelled to FV Hospital for most of our healthcare needs.” This family cited the expertise of FV’s clinical team among their reasons for coming here for care. In addition, they find the ability to schedule appointments more convenient than visiting a centre with a drop-in patient model, especially considering they live so far away.

Ms Huong said her family was surprised to receive the notice from FV staff, and she was very happy when their award was announced at the perfect time to help the family fulfill some of its needs. “We often give feedback to FV, but we didn’t know about the survey, so it was really a surprise when we received the lucky draw prize,” she shared.

The lucky draw has only increased the satisfaction that Mr Andre’s family feel regarding services offered by FV. They also thanked the medical staff for taking care of the family’s health for so many years. Once again, FV Hospital would like to congratulate Mr L. J. Andre and his family, and thank them for choosing FV as their trusted healthcare partner.