At noon on 26^th April; the 4th Wednesday of April, FV Hospital organised an event to celebrate World Secretary Day. The celebration took place in a friendly and joyful atmosphere, with the attendance of members of the Board of Directors and more than 120 staff from the medical secretaries, assistants and administrative staff who support our patients.

The event started with a dance performance by the nursing team of the Outpatient Department. It was an impressive gift from the nursing team who had prepared it as a surprise for the World Secretary’s Day event.

On behalf of the FV Board of Directors, Ms Pham Thi Thanh Mai (COO) gave the opening speech: “I think that the work of doctors and the management team will be impossible without the support from the secretary and assistants. I hope that you keep seeing the value of secretarial work, love the profession and have joy at work.” After 20 years of working at FV, Ms Thanh Mai is always proud of her secretarial work. To her, the professionalism of secretaries represents a wonderful image of the hospital to patients and everyone working at FV.

Ms Thanh Mai said that after 20 years she is still an efficient secretary of FV

Responding to the congratulations and expectations from the Board of Directors, Ms Nguyen Thi Minh Thu, who has worked for 20 years at FV and is one of the first generation of medical secretaries in Vietnam, said: “This job helps us to work and learn from doctors. We learn both medical information and their skills in language, behaviour, and problem solving”. The sincere thoughts of Ms Minh Thu ignited the love for work and the joy at work for everyone in the auditorium.

The medical secretary job has been regulated by FV and become a professional career, said Ms Thu

The event also had stories from other experienced assistants who have effectively supported the members of the Board of Directors. “Working for more than 10 years in various secretarial positions, I have developed my abilities every day. I hope that my colleagues will always make effort to learn and develop in their careers,” said Ms Le Thi Kim Khanh (Medical Director Assistant)

Ms Kim Khanh believes that continuously learning from daily situations will benefit a secretary

This year, in order to help the secretarial community at FV better understand the profession and recognise the values of the job, the event included a session by speaker Ms Carina Oanh Hoang. Carina’s charming and engaging presentation brought new knowledge of the secretarial profession, and helped the audience see the value in their exceptional work.

Speaker Ms Carina Hoang created an engaging atmosphere on the occasion of the World Secretary’s Day

At the end of the event, on behalf of the secretaries, Ms Nguyen Thi Hue (Outpatient Department Manager) sent her sincere thanks to the organising team, especially the speakers who shared in the celebration. She also shared her memories from the first day working at FV. She was emotional as she can work with many first professional medical secretaries in Vietnam – according to the training proposal of FV Hospital.

After 20 years of working as a medical secretary, Ms Nguyen Thi Hue had many emotional stories

Medical secretaries, assistants, and administrative staff have always been an important piece of the puzzle at FV. The professionalism in their work has enhanced the professional image at FV, helping to stabilise the pace of work. More importantly, they help patients feel safe and comfortable to enjoy the healthcare services.

Colleagues from other departments celebrate World Secretary’s Day

On behalf of all the staff at FV Hospital, the Board of Directors would like to express our sincere gratitude to the medical secretaries, assistant and administrative support staff. We wish you and your family health, happiness and milestones in your career at FV.