The lucky winner of FV Hospital’s Service Quality Survey of Q1/2025 is Ms N.N. Thao from District 7, Ho Chi Minh City. She visited the Patient Experience Department on April 11^th to receive her prize.

Ms Thao has been a loyal patient of FV Hospital for over 10 years. From giving birth to her first child at FV to relying on the hospital for her family’s healthcare needs, she shared: “What I appreciate most about FV is the professionalism in every aspect of their service. The doctors are highly skilled, the environment is clean, and the care is attentive – I always feel reassured and comfortable whenever I visit.”

Not only Ms Thao, but many of her family members have chosen FV Hospital for their maternity journeys. Along with FV’s continuous advancements in medical technology, she has noticed significant improvements in maternity services, from facilities and rooms to the quality of maternal and newborn care – all of which have only grown stronger over time. These experiences have given her full confidence to recommend FV’s maternity services to her friends and loved ones.

Explaining further why she continues to choose FV, Ms Thao highlighted that, beyond her family’s positive past experiences, factors such as the hospital’s convenient location, state-of-the-art equipment, and the wholehearted support from FV’s medical team have played major roles in her decision.

Speaking about the award, Ms Thao shared that she was genuinely surprised to learn she had won, as she originally joined the survey simply to provide feedback and support FV’s ongoing efforts to improve. She expressed her happiness, saying that the prize feels like a lucky gift for herself and a meaningful way to share joy and reinforce trust in FV’s high-quality healthcare with her family.

Once again, FV Hospital warmly congratulates Ms N.N. Thao on her award from the Service Quality Survey. We wish her and her family continued good health, happiness, and success!