Appreciation Party for the Project Team for Completion of COVID-19 Treatment Reimbursement

On the evening of 16th January 2024, the Board of Directors held a cosy appreciation party to thank the group of employees who made outstanding contributions while working with the Ho Chi Minh City Department of Health to achieve approval for the reimbursement of COVID-19 treatment costs at FV Hospital. The celebration took place at Fashionista Café, a sophisticated and cosy space right in the heart of District 1, Ho Chi Minh City.

The party was attended by representatives of the Board of Directors, including Dr Jean-Marcel Guillon (CEO), Ms Pham Thi Thanh Mai (COO), Ms Tran Le Quyen (CFO), Ms Nguyen Thi Le Thu (Marketing & Business Development Director), Ms Phan Dieu Ha (Human Resources Director), and, notably, the 26 staff members of the working group who collaborated with the Ho Chi Minh City Department of Health for several weeks.

Enthusiastic members of the COVID-19 treatment cost reimbursement project at FV

During the party, Dr Jean-Marcel Guillon expressed his deep gratitude and expressed his sincere thanks to each employee who made incredible effort in the COVID-19 Treatment Cost Reimbursement.

Doctor Jean-Marcel has an intimate conversation with the support staff

It is known that, in this project, Ms Thanh Mai led and guided the team to implement a detailed plan, ensuring success in achieving approval from the Department of Health. Ms Thanh Mai told us she greatly admired the “day and night” working spirit of all employees in the project. In addition, Ms Mai emphasised the enthusiasm and determination in the work of the staff of the Patient Finance & Insurance Department, under the leadership of Ms Dao Thi Ngoc Bich. They have all contributed to the success of the project in an extremely short period of time.

Ms. Thanh Mai expresses gratitude to all support staff for their outstanding contributions

Reimbursement costs to FV are calculated from the date of the Decision to establish a COVID-19 Treatment Hospital at FV Hospital (10th August 2021), to the ending date of this decision (16th June 2022). Our staff needed to collect and isolate many different records during the 10 months, in order to properly meet the requirements from state management agencies. Meanwhile, the time to start implementation and complete the application was only about 5-7 days. This demonstrates the efforts of the staff to accept the problems and meet the interests of the hospital.

Elegant setting of Fashionista Café and cosy ambiance of the celebration

The appreciation party was not only an opportunity to express gratitude for the silent contributions of staff in many departments to the overall work of the entire hospital, but also for many team to share joy and memories after stressful working days. This partly reminds us of the victorious journey and the wholehearted support of FV Hospital in the fight against the COVID-19 pandemic in Ho Chi Minh City.

Reimbursement of COVID-19 treatment costs for private hospitals in Ho Chi Minh City has been managed by authorities since late 2022. The Department of Health of Ho Chi Minh City issued Official Dispatch No. 5291/SYT-KHTC on 4th August 4 2022, and No. 2816/SYT-KHTC on 18th April 2023, providing instructions for payment. Costs are calculated per the provisions of Government Decree No. 29/2022/ND-CP dated 29th April 2022.

According to the above Official Dispatches, private hospitals are entitled to payment for COVID-19 treatment costs including: Medical examination costs, bed fees, technical services; costs of medication, chemicals, and medical supplies; Cost of tests and scans; Patient care costs, food costs; are calculated according to the hospital fee price and bidding price announced by the Department of Health of Ho Chi Minh City.

Documents for payment of COVID-19 treatment costs include: detailed statement of COVID-19 treatment costs; List of patients treated for COVID-19 and other supporting documents such as: social insurance retirement certificate, proof of treatment costs etc.